Why Buy From Us

John Bayles Pianos is an online store that offers a discerning range of new pianos, secondhand pianos, British handmade piano stools and handmade music cabinets - a growing range of music accessories and gifts is also available.


The range of pianos we sell is chosen entirely for their reputation, quality, durability and dependability of both tuning and mechanical stability.  Similarly, our comprehensive range of premium, British handmade piano stools, is sold very much with an emphasis on uniqueness combined with high quality and lasting beauty.


Our Ethos

We firmly believe that the customer should be placed at-the-heart of everything a business does. This extends to being straight-forward and not making things more complicated or difficult than they need to be. For example, you won't find hidden charges or inflexible behavior within our offerings.


We also, quite deliberately, don't spend much time (if at all) on the various social media channels. We would much rather spend our time being fully available to take the necessary time providing the very best service possible, taking the time to speak with you on the phone or using the time saved, through messing about with social media, to going that extra mile to respond to your needs and requirements.


We feel that many businesses of what ever type or size, would do well to remember that without customers, they simply don't have a business in the first place...

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